Privacy Policy

Last Updated: October 14, 2025

1. Introduction

Welcome to Telly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Telly, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Join our waitlist
  • Subscribe to our newsletter
  • Contact us for support
  • Use our services

This information may include: name, email address, username, profile picture, and payment information (if applicable).

2.2 Usage Data

We automatically collect certain information when you use our services, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time spent)
  • Usage patterns (features used, content viewed, streaming preferences)
  • Location data (approximate location based on IP address)

2.3 Communication Data

When you use our voice chat features (Duo), we may process audio data to facilitate communication between users. This data is not stored or recorded unless required by law.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send you technical notices, updates, and support messages
  • To respond to your comments and questions
  • To personalize your experience and provide content recommendations
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured format
  • Opt-Out: Opt out of marketing communications
  • Restriction: Request restriction of processing of your information
  • Objection: Object to processing of your information

To exercise these rights, please contact us at privacy@telly.com.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately at privacy@telly.com, and we will take steps to delete such information.

9. Third-Party Services

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

We may use third-party analytics services (such as Google Analytics) to help us understand how users engage with our services. These services may collect information about your use of our services and other websites.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to delete personal information we have collected
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

12. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@telly.com

Support: support@telly.com

Address: 123 Main St, Anytown, Nigeria

16. Play Store Specific Disclosures

Data Safety

In accordance with Google Play Store requirements, we declare the following:

Data Collection and Usage:

  • Personal Information: Name, email address, user ID
  • Device Information: Device ID, OS version, app version
  • Usage Data: App interactions, viewing history, preferences
  • Audio Data: Voice chat during Duo sessions (not stored)

Data Security Practices:

  • Data is encrypted in transit using SSL/TLS
  • Data is encrypted at rest
  • You can request deletion of your data
  • Data is not shared with third parties for marketing purposes

User Control:

  • You can delete your account at any time
  • You can opt out of promotional communications
  • You can request access to your data
  • You can request correction or deletion of your data

17. Permissions Required

Our app requires the following permissions to function properly:

  • Internet Access: Required to stream content and sync data
  • Microphone: Required for voice chat feature (Duo)
  • Storage: Required to cache content for offline viewing
  • Notifications: To send you updates and recommendations (optional)

This Privacy Policy is designed to comply with Google Play Store requirements, GDPR, CCPA, and other applicable privacy laws.